Privacy Policy Notice for Drivers

At GOCABY, we are committed to protecting the privacy and personal information of our drivers. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information as a driver using the GOCABY platform. By becoming a GOCABY driver, you acknowledge and agree to the practices described in this Privacy Notice.

• 1. Information We Collect

  • 1.1. Personal Information: When you sign up as a GOCABY driver, we collect the following personal information from you
    

    • Full name
    • Contact information (phone number, email address)
    • Profile photo
    • Date of birth
    • Residential address
    • Driver's license information
    • Vehicle registration details
  • 1.2. Location Information: To facilitate trip bookings and provide navigation assistance, we collect location information while you are logged into the GOCABY driver app. This includes real-time GPS data to track your location during trips.
  • 1.3. Usage Information: We may collect information about your interactions with the GOCABY app and platform, including trip details, ratings and reviews, and communication with passengers or GOCABY support.

• 2. Use of Information

  • 2.1. Service Provision: We use the collected information to provide transportation services through the GOCABY platform. This includes matching you with passengers, facilitating trip bookings, and providing necessary navigation assistance.
  • 2.2. Communication: We may use your contact information to communicate with you regarding trip requests, passenger inquiries, important updates, and promotional offers related to your role as a GOCABY driver.
  • 2.3. Improving Services: We analyze driver data and usage patterns to improve our services, enhance driver experience, and optimize the GOCABY platform's functionality and performance.

• 3. Disclosure of Information

  • 3.1. Passenger Information: As a GOCABY driver, you will have access to passenger information such as names, pickup and drop-off locations, and contact details. You are obligated to treat this information as confidential and use it solely for the purpose of providing transportation services through the GOCABY platform.

• 4. Confidentiality and Data Privacy

  • 4.1. Confidential Information: During your engagement with GOCABY, you may have access to confidential information, including business operations, trade secrets, and customer data. You agree to treat such information as confidential and not disclose it to any third party without prior written consent from GOCABY.
  • 4.2. Data Privacy: You must comply with all applicable data protection laws and regulations regarding the collection, use, and storage of passenger data obtained through the GOCABY platform. You shall not use passenger data for any purpose other than providing transportation services.

Privacy Notice for Users of GOCABY App

• 1. Personal Identification Information

  • 1.1. We may collect personal identification information from Users in various ways, including when they register on the App, make a booking, fill out a form, or interact with the App in other ways. The information we may collect includes, but is not limited to, the User's name, email address, phone number, and payment details.

• 2. Non-personal Identification Information

  • 2.1. We may collect non-personal identification information about Users whenever they interact with the App. This may include the browser name, device type, operating system, and other technical information.

• 3. Non-personal Identification Information

  • 3.1. We may collect non-personal identification information about Users whenever they interact with the App. This may include the browser name, device type, operating system, and other technical information.

• 4. How We Use Collected Information

  • 4.1. Personal Information:

    • a) To personalize the User experience: We may use the information to understand how our Users as a group use the services and resources provided on our App.
    • b) To improve customer service: The information provided helps us respond to customer service requests and support needs more efficiently.
    • c) To process payments: We may use the User's payment information to facilitate bookings and process payments securely.
    • d) To send periodic emails: We may use the User's email address to send them information and updates pertaining to their bookings or to respond to their inquiries or requests.
  • 4.2. Non-personal Information: We may collect and use non-personal information for analytical purposes, such as tracking trends, analyzing user behavior, and improving our services.

• 5. How We Protect Your Information

  • 5.1. Data Security: We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information and data stored on our App.
  • 5.2. Data Retention: We may retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
  • 5.3. Updates to this Privacy Notice: We may update this Privacy Notice from time to time to reflect changes in our practices or policy and legal requirements. We will notify you of any material changes and seek your consent if required by applicable laws.
  • 5.4. Sharing Your Personal Information: We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding our Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. By using the GOCABY App, you consent to GOCABY's collection, use, and disclosure of your personal information as described in the Privacy Policy