You have the right to permanently delete your GoCaby account and all associated personal data. This action is irreversible — please read the information below before proceeding.
Submitting a deletion request permanently removes the following data from our systems within 30 days of your request being confirmed.
Account & Profile
Your name, phone number, email address, and profile photo.
Order & Trip History
All past delivery orders, ride records, and trip receipts.
Payment Information
Saved payment methods and transaction history linked to your account.
Saved Addresses
Home, work, and any other saved delivery or pickup addresses.
Ratings & Reviews
Any ratings or reviews you have left for riders or services.
Preferences & Notifications
App settings, notification preferences, and communication history.
Certain data may be retained for a limited period where required by Nigerian law or financial regulations — including transaction records needed for tax and audit compliance. This data is not used for any other purpose and is deleted once the legal retention period expires.
Submit your request
Click the button below. You will be taken to your account settings where you can confirm the deletion request.
We verify your identity
For your security, we confirm the request is from the account owner before processing.
Your data is permanently removed
All personal data listed above is deleted from our active systems within 30 days. You will receive a confirmation email when complete.
Ready to proceed?
This cannot be undone. Once your account is deleted, you will lose access to all orders, history, and saved information.
Need help or have questions about your data? Contact us at support@gocaby.com